PRIVACY POLICY

Effective Date: 11/09/2024

Eunice Fragrances is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. INFORMATION WE COLLECT

We may collect the following types of personal information when you interact with us:

  • Personal Identification Information: Full name, email address, phone number, shipping and billing addresses.

  • Payment Information: Credit card details, payment history, and other payment-related information.

  • Transaction Information: Details of products purchased, order dates, and order history.

  • Website Usage Information: IP addresses, cookies, and browsing activities on our website.

2. HOW WE COLLECT YOUR INFORMATION

We collect your personal information through various interactions, including:

  • When you make a purchase on our website.

  • When you create an account with us.

  • When you sign up for our newsletter or marketing communications.

  • Through cookies and tracking technologies when you visit our website.

3. USE OF YOUR INFORMATION

We use the personal information we collect for the following purposes:

  • To process transactions: Ensuring the accurate delivery of products and services.

  • To communicate with you: Responding to inquiries, order updates, and promotional communications.

  • To improve our services: Analyzing website traffic, improving user experiences, and enhancing our product offerings.

  • To comply with legal obligations: For compliance with Australian laws and regulations.

4. DISCLOSURE OF YOUR INFORMATION

We will not sell, rent, or trade your personal information. However, we may share your information in the following instances:

  • Service Providers: Third-party providers such as payment processors and delivery services to complete transactions.

  • Legal Requirements: If required by law, we may disclose your information to regulatory authorities or government agencies.

5. STORAGE AND SECURITY OF YOUR INFORMATION

We take reasonable steps to ensure your personal information is securely stored and protected from misuse, unauthorized access, and disclosure. Payment information is encrypted using industry-standard security protocols (SSL).

6. YOUR RIGHTS

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.

  • Correction: If any information we hold about you is inaccurate or incomplete, you can request a correction.

  • Opt-Out: You can opt-out of marketing communications at any time by following the instructions in the communication or contacting us directly.

7. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies to enhance your browsing experience and collect information about how you use the site. You can modify your browser settings to reject cookies, but this may affect your ability to use certain features of our website.

8. INTERNATIONAL DATA TRANSFERS

Eunice Fragrances does not transfer personal information internationally. All data is processed and stored in Australia.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

10. CONTACT US

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Eunice Fragrances

Email: hello@eunicefragrances.com